CRM
CRM Experience: 20 years CRM tactical and strategic experience in developing, implementing, and optimising CRM at Hotel Chocolat, Radley London & Manchester United. Driving sales of £5m with package budgets of £250k per year to 12 month [...]
What is CRM?
What is CRM? CRM stands for Customer Relationship Management and was first coined in the 1990s. The literal and original meaning of the expression “Customer Relationship Management” was, simply, managing the relationship with your customer. Today it is used to [...]